Privacy Policy

Overview

Betly is an AI-powered casino assistant. This Privacy Policy explains how we collect, use, and protect information when you use our website and desktop app.

Information we collect

• Contact details (name, email, country) if you join the waitlist or contact support.
• Account identifiers if you create an account in the app.
• Screen captures or game visuals you submit for analysis.
• Usage and activity data such as app interactions, session activity, betting patterns, device type, and diagnostics.
• Payment metadata from third-party processors when you purchase chips (credits used for analysis; we do not store full payment details).
• Consent preferences and related records.

How we use information

• Provide analysis and recommendations based on the content you submit.
• Improve model performance, accuracy, and user experience.
• Process chip purchases and deliver purchased credits.
• Send service updates or respond to support requests.
• Prevent abuse, enforce policies, and keep the service secure.
• With your consent, share or sell certain personal and usage data to third parties for their analytics, marketing, or research purposes.

Sharing and disclosures

We may share information with trusted service providers (hosting, analytics, payment processing) to operate the service. We may also disclose information if required by law or to protect our users and systems. With your consent, we may share or sell personal and usage data to third parties.

Data sharing and sale with consent

If you opt in, we may share or sell certain categories of personal information and usage data to third parties such as analytics partners, marketing partners, research partners, or business affiliates. This may include contact details, account identifiers, device information, usage/activity data (including betting patterns), and derived analytics. We do not share full payment details. We do not sell data without your affirmative consent where required by law.

Data retention

We retain information only as long as needed for the purposes described above, unless a longer retention period is required by law. You can request deletion of your data by contacting us.

Security

We use reasonable safeguards to protect your data, but no system is 100% secure. Please use the service responsibly.

Your choices

You can request access, correction, or deletion of your data by emailing us. If you no longer want to receive updates, you can unsubscribe from marketing communications at any time. Where we rely on consent (including for data sharing or sale), you can withdraw consent at any time by contacting us, and we will stop future sharing or sale.

Not a gambling operator

Betly provides guidance only and does not operate gambling services, accept bets, or process wagers.

Contact

Questions about privacy? Email us at team@betlyai.com.